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CAFM Helpdesk Coordinator Jobs in Qatar

Organization Name: Facilities Management Company (Servico.qa)
Location: Doha, Qatar
Posted on: 24-09-2024
Submitted Job Applications: 3

Job Description

 CAFM Helpdesk Coordinator

Company Name: Facilities Management Company (Servico.qa)

Location: Doha ,  Qatar

Job Description: We are looking for a CAFM (Computer-Aided Facilities Management) Helpdesk Coordinator with at least 1 year of experience. The ideal candidate will manage helpdesk operations, providing support and coordination for facilities management activities.

Responsibilities:

  • Monitor and manage helpdesk requests using the CAFM system.
  • Log, track, and respond to maintenance and service requests.
  • Coordinate with technicians and service teams to ensure timely resolution of issues.
  • Generate reports and maintain accurate records of service requests.
  • Communicate with clients to provide updates on the status of requests.

Qualifications:

  • Minimum 1 year of experience in a helpdesk or facilities management role.
  • Proficient in using CAFM systems.
  • Strong communication and customer service skills.

Skills:

  • Ability to multitask and prioritize tasks effectively.
  • Familiarity with facilities management operations.

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