Front Office Executive Jobs in Qatar

Organization Name: Renowned Medical Group in Qatar

Location: Doha, Qatar

Posted on: 18-09-2024

Submitted Job Applications: 35

Job Description

Front Office Executive

Company: Renowned Medical Group in Qatar

Job Description: The Front Office Executive is responsible for managing all front-desk activities, ensuring excellent customer service, and handling inquiries in a professional and efficient manner. This role requires a candidate with experience in customer-facing industries such as healthcare, hospitality, or retail.

Responsibilities:

• Greet and assist patients, visitors, and clients in a professional and friendly manner.
• Manage front-desk operations, including answering phone calls, scheduling appointments, and handling inquiries.
• Coordinate with healthcare staff to ensure smooth flow of patients and visitors.
• Handle patient registration, check-ins, and assist with insurance verification if required.
• Maintain a neat and organized reception area, ensuring a welcoming environment.
• Manage administrative tasks like updating patient records, managing emails, and filing documentation.

Qualifications and Skills:

• Education: High School Diploma or equivalent; additional qualifications in hospitality, healthcare, or customer service is a plus.
• Experience: 1-3 years of experience in front-office roles, preferably in Healthcare, Hotel, or Hypermarket sectors.
• Skills:
  • Excellent communication and interpersonal skills.
  • Ability to multitask and manage time efficiently.
  • Proficient in Microsoft Office and basic administrative tools.
  • Fluency in English is essential; knowledge of Arabic or other languages is a plus.