Soft Services Manager / Cleaning Operations Manager Jobs in Qatar

Organization Name: Hospitality or Facilities Management industry

Location: Doha, Qatar

Posted on: 04-09-2024

Submitted Job Applications: 35

Job Description

Job Title: Soft Services Manager / Cleaning Operations Manager

Location: Doha , Qatar

Job Description:

We are seeking an experienced Soft Services Manager / Cleaning Operations Manager to join our team. The ideal candidate will have a background in managing soft services within the Hospitality or Facilities Management industry. The role involves overseeing the entire department's operations, ensuring the delivery of high-quality services to clients, and achieving business targets. This is an exciting opportunity for a dedicated professional with a passion for service excellence and team leadership.

Key Responsibilities:

• Oversee and manage all aspects of the soft services department, including cleaning operations, housekeeping, and related services.
• Ensure that service delivery meets or exceeds client expectations and contractual obligations.
• Lead, train, and motivate the soft services team to ensure consistent and high-quality performance.
• Develop and implement operational procedures and best practices to optimize efficiency and service quality.
• Manage departmental budgets, resource allocation, and staff scheduling to ensure cost-effective operations.
• Foster strong relationships with clients and address any concerns or feedback to ensure satisfaction.
• Ensure compliance with health, safety, and environmental regulations.
• Regularly review and analyze performance data to identify areas for improvement and innovation.

Requirements:

• Bachelor's degree (preferred) or equivalent experience in a related field.
• 3-6 years of experience in managing soft services, particularly in the Hospitality or Facilities Management industry.
• Proven track record of successfully managing teams and delivering high-quality services.
• Strong leadership, organizational, and communication skills.
• Ability to manage multiple tasks and projects simultaneously while meeting business objectives.
• Strong problem-solving skills and attention to detail.
• Fluency in English; knowledge of additional languages is a plus.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a reputable company in the Hospitality/Facilities Management industry.
• Professional growth and career advancement opportunities.