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Technical Coordinator cum Call Centre Executive Jobs in Qatar

Organization Name: A Leading "A" Grade Facilities Management Company
Location: Doha, Qatar
Posted on: 30-07-2025
Submitted Job Applications: 5

Job Description

Technical Coordinator cum Call Centre Executive

Company: A Leading "A" Grade Facilities Management Company
Location: Doha, Qatar

Job Description:
We are seeking a Technical Coordinator cum Call Centre Executive with a strong background in mechanical systems and HVAC. The ideal candidate should be capable of handling customer calls, logging complaints, preparing reports, and having knowledge of HVAC and refrigeration systems.

Responsibilities:

  • Answering and managing customer service calls

  • Logging and tracking complaints accurately

  • Preparing daily and weekly service reports

  • Coordinating with the technical team for complaint resolution

  • Maintaining records and ensuring client satisfaction

Qualification: Diploma in Mechanical Engineering
Experience: Minimum 5 years in a similar role
Skills: HVAC & refrigeration system knowledge, communication, customer service, MS Office

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