Customer Service Coordinator Jobs in Qatar

Organization Name: Boecker Public Health
Location: Doha, Qatar
Posted on: 29-08-2024
Submitted Job Applications: 6

Job Description

Job Title: Customer Service Coordinator

Location: Doha , Qatar

company: Boecker Public Health

Job Description:

We are seeking a dedicated and skilled Customer Service Coordinator to join our team. As a Customer Service Coordinator, you will play a crucial role in ensuring exceptional service and support to our clients. You will be responsible for managing customer inquiries, resolving issues, and ensuring overall client satisfaction.

Key Responsibilities:

  • Manage and respond to customer inquiries and issues in a timely and professional manner.
  • Provide accurate information regarding products and services.
  • Coordinate with other departments to resolve customer problems and ensure client satisfaction.
  • Maintain customer records and follow up on customer interactions.
  • Assist in the development and implementation of customer service policies and procedures.
  • Prepare reports and provide feedback on customer service performance.

Qualifications:

  • Bachelor's degree in Business Administration or a related field.
  • At least 2 years of experience in customer service or a relevant field.
  • Proficiency in Microsoft Office.
  • Strong command of the English language is essential.
  • Filipino nationality preferred.

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