Customer Service – Call Center Jobs in Qatar

Organization Name: Al Qusoor Fit-Out & Maintenance Company

Location: Doha, Qatar

Posted on: 29-06-2025

Submitted Job Applications: 6

Job Description

Customer Service – Call Center

• Company Name: Al Qusoor Fit-Out & Maintenance Company

• Location: Doha ,  Qatar

• Job Description:
  The Customer Service Representative will manage inbound and outbound calls, handle customer inquiries, and coordinate with internal teams to resolve issues efficiently.

• Responsibilities:

  • Answer incoming calls and respond to customer emails/messages.

  • Handle customer inquiries professionally and empathetically.

  • Log complaints, provide solutions, and follow up for resolution.

  • Update customer records and maintain service documentation.

• Qualifications:

  • Minimum 5 years of call center or customer service experience.

  • At least 2 years of Qatar-based customer service experience.

  • Transferable NOC required.

• Skills:

  • Excellent communication skills in English (verbal and written).

  • Proficient with Microsoft Office and customer service software.

  • Ability to remain calm and courteous under pressure.

  • Multitasking and time management skills.