Company: Car Rental Doha (Automobile Division)
Location: Doha, Qatar
Industry: Automotive / Garage Services
Job Type: Full-Time
Car Rental Doha is seeking an experienced Service Advisor for its automobile garage. The ideal candidate will act as the liaison between the customer and the workshop, ensuring top-quality service and customer satisfaction.
Greet and assist customers with their service needs.
Inspect vehicles, understand issues, and create detailed service orders.
Communicate repair timelines and costs to customers.
Coordinate with workshop technicians and follow up on service progress.
Maintain service records and ensure timely delivery of vehicles.
Minimum 2 years of experience as a service advisor in an automobile garage.
Diploma or certificate in Automotive Engineering or equivalent is preferred.
Strong knowledge of vehicle systems and maintenance requirements.
Excellent communication and customer service skills
Strong organizational and coordination abilities
Familiar with service software or garage management systems
Fluency in English; knowledge of Arabic is a plus