📍 Location: Doha , Qatar
🏢 Company: Leading Roads and Infrastructure Company
Job Description:
Manage stakeholder engagement and customer service operations, addressing public complaints and ensuring satisfaction.
Responsibilities:
Maintain positive relationships with stakeholders and the community
Manage customer queries and complaint resolution
Monitor customer satisfaction metrics
Ensure transparency and communication across departments
Qualifications & Skills:
Bachelor’s degree in Public Relations, Business Administration, or Engineering
At least 7 years’ experience in a customer-facing infrastructure role
Strong conflict resolution and communication skills