Reservation Agent Jobs in Qatar

Organization Name: Horizon Manor Hotel

Location: Doha, Qatar

Posted on: 14-08-2024

Submitted Job Applications: 12

Job Description

Location: Doha , Qatar

Company: Horizon Manor Hotel

Position: Reservation Agent

Vacancies: 1

Job Description:

Horizon Manor Hotel is looking to hire a Reservation Agent to join their team. The successful candidate will be responsible for managing guest bookings, handling reservation inquiries, and ensuring that all guest information is accurately recorded in the hotel’s reservation system.

Key Responsibilities:

• Handle guest reservations efficiently and accurately.
• Respond to booking inquiries via phone, email, and other channels.
• Coordinate with the front desk and other departments to ensure seamless guest service.
• Maintain and update the reservation system with accurate guest information.
• Provide exceptional customer service to ensure guest satisfaction.

Qualifications:

• Experience in the hotel industry is mandatory.
• Strong communication and organizational skills.
• Ability to manage multiple tasks and work in a fast-paced environment.
• Attention to detail and a customer-focused approach.