Job Description
Location: Doha , Qatar
Company: Horizon Manor Hotel
Position: Guest Service Agent (GSA) - Male
Vacancies: 3
Job Description:
Horizon Manor Hotel is urgently seeking to hire Guest Service Agents (GSA) to join their team. The role involves delivering exceptional customer service to guests, managing check-in and check-out processes, and addressing guest inquiries and concerns in a professional manner.
Key Responsibilities:
- Greet and welcome guests upon arrival.
- Manage guest check-ins and check-outs efficiently.
- Address and resolve guest inquiries, complaints, and requests.
- Coordinate with other hotel departments to ensure a seamless guest experience.
- Maintain a high level of professionalism and customer service at all times.
Qualifications:
- Experience in the hotel industry is mandatory.
- Strong communication and interpersonal skills.
- Ability to handle multiple tasks and work in a fast-paced environment.
- A friendly and approachable demeanor.