Customer Service & Document Controller Jobs in Qatar

Organization Name: Mitras – Service-Oriented Company

Location: Doha, Qatar

Posted on: 14-10-2024

Submitted Job Applications: 75

Job Description

Customer Service & Document Controller (Male/Female)

Company: Mitras – Service-Oriented Company
Location: Qatar

Job Overview:
A Service-Oriented Company is seeking a qualified and professional Customer Service & Document Controller. The ideal candidate should have excellent communication skills, particularly in Arabic, and experience in handling customer service operations and managing documents efficiently. This position is open to both male and female candidates.

Key Responsibilities:

• Handle customer inquiries and provide appropriate assistance in a professional and timely manner.
• Manage and organize all incoming and outgoing documents, ensuring proper documentation procedures are followed.
• Communicate effectively with Arabic-speaking clients, addressing their concerns and resolving issues.
• Ensure all customer service interactions are recorded and documented properly for future reference.
• Maintain and update company records, ensuring documents are accurate and accessible.
• Coordinate with different departments to ensure seamless service delivery.

Qualifications & Skills:

• Experience in customer service and document management.
• Strong Arabic communication skills are essential for client interactions.
• Ability to handle customer inquiries with professionalism and patience.
• Proficient in document handling, filing systems, and basic computer skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and collaborate with different teams.